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Archstone Consulting's IT Strategy & Operations service offering helps business and IT executives make and implement pragmatic decisions that increase the business value of information technology investments while improving their service delivery capabilities. We assist our clients in developing and implementing IT strategy and service delivery operating models; rationalizing and managing an IT portfolio; effectively and efficiently managing service demand; and optimizing overall IT costs. In addition, we support our clients in selecting and deploying applications, designing data and information management strategies, and optimizing infrastructure. Finally, we provide our clients independent advisory in support of IT outsourcing, sourcing, and supplier relationship management.

How We Work

We work side-by-side with our clients, combining insights and effort to deliver the most effective solutions and enable our clients' business strategies. Our teams cross traditional silos, bringing the right combination of capabilities and experience to enable enterprise-wide solutions.

Industry Sub-Segments

Archstone provides IT Strategy & Operations services to a wide variety of industry segments including , Automotive, Banking, Consumer Packaged Goods, Energy, Financial Services, Food and Beverage, Government, Higher Education, Insurance, Manufacturing, Media, Pharmaceuticals, Publishing,, Real Estate, Retail, Software, Technology Hardware, Telecommunication, Transportation, Utilities.

IT Strategy & Operations Service Offerings


Business/Technology Strategy

How can IT best integrate with and support company objectives -- from containing costs to growing revenue?

Business/Technology Strategy is the creation of a business technology vision and strategy that links enterprise objectives and technology capabilities based on a common business operating model, and focuses on increasing business growth and profitability.


IT Service Delivery Model

What is the best way for IT to deliver and support technology services and solutions across the enterprise?

The IT Service Delivery Model (SDM) comprises the design, development, and/or deployment of the way in which IT services and solutions are delivered and supported across the enterprise. The SDM includes service placement, process sourcing, process design, enabling technology, skills & talent, governance & organization, information.


Information Management

How can IT best provide visibility into key business information and the ability to act on that information?

Information Management comprises the design, development, and/or deployment of information management strategies and solutions.


Application Strategy & Deployment

How can IT best define and deliver the business application portfolio or specific key applications?

Application Strategy & Deployment supports complex, global enterprise application deployments. Services include one or more technology deployment activities such as application rationalization, strategy and planning, program management, change management, and implementation support. Emphasis on ERP, CRM, SCM, PLM and MDM/BI solutions.


Infrastructure Optimization

How can IT secure the highest infrastructure quality, reliability, and availability at the lowest possible cost?

Infrastructure Optimization assesses the maturity of the infrastructure environment and the infrastructure architecture. The assessment is the basis for the identification and prioritization of the strategic and tactical infrastructure initiatives via short and long term road mapping.


IT Outsourcing, Sourcing, and Supplier Relationship Management

What is the best way to source and secure key IT products and services and manage vendors?

IT Outsourcing, Sourcing, and Supplier Relationship Management (SRM) establishes a process framework that provides leadership and support across the full lifecycle of IT outsourcing and/or sourcing -- from strategy through evaluation/selection to renegotiation/ transition.


IT Benchmarking & Performance Improvement

How does a particular IT organization compare to peer and World-Class organizations, and do they best improve their efficiency and effectiveness?

IT Benchmarking & Performance Improvement evaluates overall IT organizational effectiveness and efficiency (including spending) in comparison with peer and World-Class organizations, and provides detailed recommendations, improvement initiatives, and transformation road maps.

We improve the effectiveness of our clients' information technology investments by developing IT strategies and service delivery models designed to improve quality of service, return on investment and risk management. Our IT cost optimization services help CIOs deliver more IT value for the same or less money. We help clients design and implement processes and controls to ensure that IT spending is measured and managed in a transparent manner, while meeting current and future business requirements at the lowest total cost of ownership.

To learn more about how the services we provide can help you and your organization, please call
1 646 354 4411 or email:

White Papers

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Optimizing IT Technology Refresh Policies

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